Arroyo Wellness, LLC
Effective Date: June 1, 2026
Website URL: https://www.arroyowellness.com
1. General Policy & Commitment
Arroyo Wellness, LLC (“Company,” “we,” “us,” or “our”) is committed to facilitating and improving the digital accessibility and usability of our website, https://www.arroyowellness.com (the “Website”), for all visitors, including individuals with disabilities. We strive to provide a positive user experience to all our customers and visitors, and we aim to promote accessibility, diversity, equity, and inclusion across all our digital platforms.
2. Accessibility Standards & Guidelines
To assist in achieving our digital accessibility goals, Arroyo Wellness, LLC endeavors to align its Website content and design with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as published by the World Wide Web Consortium (W3C), as well as applicable standards under the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and California accessibility regulations (including the Unruh Civil Rights Act). We continuously seek to audit, update, and improve our digital interface to optimize usability for screen readers, keyboard-only navigation, and overall digital accessibility.
3. Assistive Technology & Accessibility Plugin Disclosure
To enhance user experience, the Website incorporates third-party assistive technologies, including the OneTap Accessibility Toolbar (and/or similar automated accessibility applications).
Available Features May Include:
- Adjustable font sizes, text spacing, and line height
- High-contrast modes, color inversion, and desaturation options
- Highlighting of interactive links, headers, and focus elements
- On-screen keyboard navigation aids and custom cursor options
- Quick launch via keyboard shortcuts: Alt + . (Windows) or ⌘ + . (Mac)
Important Technical Disclosures:
- Automated Tools & Plugin Limitations: While accessibility toolbars and plugins provide immediate utility and customizable user preferences, we acknowledge that automated tools alone do not replace comprehensive website design compliance. The performance, functionality, and compatibility of such tools depend on browser configurations, operating systems, individual assistive tech (e.g., JAWS, NVDA, VoiceOver), and ongoing third-party software updates.
- Non-Endorsement & Third-Party Code: The accessibility widget is a software-as-a-service (SaaS) component. Arroyo Wellness, LLC does not warrant or guarantee that third-party accessibility applications will function flawlessly on every device or browser combination.
4. Third-Party Content & External Media Disclaimer
Throughout our Website, we may integrate third-party applications, plugins, embedded tools, hyperlinked websites, or social media feeds (e.g., online scheduling engines, payment processors, interactive maps, embedded video, or external widgets) that are not owned, operated, or controlled by Arroyo Wellness, LLC. While we encourage third-party vendors to provide accessible and compliant content, Arroyo Wellness, LLC does not control, and cannot guarantee, the accessibility compliance, coding, or functionality of third-party platforms. Arroyo Wellness, LLC disclaims any liability for third-party content, services, or software that fail to meet accessibility standards.
5. Disclaimer of Absolute Accessibility & Technical Feasibility
Digital accessibility is an ongoing, continuous process. Web technologies, browser standards, and assistive technologies constantly evolve.
- No Absolute Guarantee: Despite our diligent efforts and reasonable accommodations, some content, subpages, document formats (such as older PDFs), or features may not yet be fully adapted or compliant with the strictest accessibility standards at all times.
- Undue Burden & Feasibility:
Certain dynamic elements, legacy content, or complex interfaces may face technical constraints beyond our immediate operational control. In such instances, we remain dedicated to providing alternative accessible formats upon request.
6. Formal Administrative Notice & Opportunity to Cure (Legal Notice Protocol)
Arroyo Wellness, LLC takes accessibility barriers seriously and prioritizes prompt resolution of any genuine compliance issues.
Pre-Litigation Notice Requirement:
If you are an individual with a disability, or an authorized agent acting on behalf of an individual with a disability, and you encounter any accessibility barrier, technical difficulty, or non-compliant feature on https://www.arroyowellness.com, you agree to provide formal written notice to Arroyo Wellness, LLC prior to initiating any formal legal proceeding, administrative complaint, or litigation.
Your notice should include:
1. A detailed description of the specific webpage, URL, or content element encountered.
2. The specific nature of the accessibility barrier or issue observed.
3. The specific assistive technology, operating system, and web browser being used.
4. Your contact information for follow-up and verification.
Upon receipt of proper written notification, Arroyo Wellness, LLC shall be granted a period of thirty (30) business days from receipt of notice to investigate, evaluate, and implement a reasonable technical remedy or provide a prompt, alternative, accessible method for obtaining the requested content or service.
7. Feedback, Support, and Alternative Access Channels
We welcome your feedback and inquiries regarding digital accessibility. If you experience any accessibility barriers or require assistance accessing any part of our Website or services, please contact our support team through the following channels:
Email: support@arroyowellness.com
Mailing Address: Arroyo Wellness, LLC, 5283 Folsom Blvd, Sacramento, CA 95819
Response Time: We aim to review all accessibility inquiries and respond within 3 to 5 business days.
If a specific feature or page is inaccessible to you, we will gladly work with you to provide the information, service, or transaction through an alternative, accessible channel (e.g., via telephone, email support, or direct staff assistance).
